China Eastern Airlines launches seven arrivals and departures service centers at airports in six major Chinese cities on Jan 27, 2025. [Photo provided to China Daily]
China Eastern Airlines officially launched seven arrivals and departures service centers at airports in six major Chinese cities on Jan 27. The initiative aims to provide enhanced services to air travelers during the upcoming 2025 Harbin Asian Winter Games, scheduled to begin on Feb 7, 2025, in Harbin, the capital of China’s northernmost Heilongjiang province.
Formally known as the arrivals and departures service desks, the centers are located at airports in Harbin, Shanghai, Beijing, Xi’an of Shaanxi province, Guangzhou of Guangdong province and Urumqi of Northwest China’s Xinjiang Uygur autonomous region, according to the Shanghai-based airline.
As the official aviation service partner for the event, China Eastern will operate the service centers until Feb 17, covering the Asian Winter Games, scheduled from Feb 7 to Feb 14. The airline anticipates the first peak of the special services around Jan 31, with daily service reception volumes likely to exceed 100 passengers.
China Eastern Airlines launches seven arrivals and departures service centers at airports in six major Chinese cities on Jan 27, 2025. [Photo provided to China Daily]
In addition to the arrivals and departures services, China Eastern has boosted flight transfer support. More than 100 staff members have been deployed at Shanghai Pudong International Airport, one of the country’s largest aviation hubs by inbound and outbound traveling volume, to offer multilingual assistance at Terminal 1 and the satellite terminal.
It is also worth mentioning that the opening of this year’s Asian Winter Games coincides with the Spring Festival travel rush, which began on Jan 14 and will last until Feb 22. To address the increased demand, China Eastern will introduce special guidance services for passengers with urgent transfer needs. International travelers with transit times under 80 minutes and domestic travelers with transit times under 60 minutes will receive personalized guidance to ensure a smooth travel experience.
China Eastern Airlines launches seven arrivals and departures service centers at airports in six major Chinese cities on Jan 27, 2025. [Photo provided to China Daily]
China Eastern Airlines launches seven arrivals and departures service centers at airports in six major Chinese cities on Jan 27, 2025. [Photo provided to China Daily],https://english.shanghai.gov.cn/en-Latest-WhatsNew/20250130/fb3691993db04e0da65cb260047bfc5f.html