In a bid to enhance its status as a global hub for transit passengers, Shanghai has unveiled two new one-stop comprehensive service centers for international travelers at both Terminal 1 of Hongqiao International Airport and Pudong International Airport. These centers are designed to provide immediate assistance to international travelers arriving in Shanghai.
The introduction of these service centers marks another significant step forward for Shanghai’s airports. Earlier in June, a similar center was inaugurated at Terminal 2 of Pudong International Airport, catering to the needs of international visitors right upon their arrival.
This development comes in response to a proposal submitted by a Shanghai citizen in May through Shanghai’s platform for seeking public suggestions. The citizen suggested that Shanghai should strive to be the premier choice for global transit passengers, emphasizing the importance of improving and enhancing airport services.
Shanghai authorities accepted this proposal and implemented measures to enhance the quality and efficiency of transit and entry services at Shanghai’s two major airports. By streamlining procedures, the average time for individual transit passenger clearance has been reduced by 20 minutes, with peak waiting times reduced to less than 45 minutes.
At Terminal 1 and Terminal 2 of Pudong airport, as well as Terminal 1 of Hongqiao airport, the existing three one-stop comprehensive service centers for expats are located directly in front of the arrival exits. This placement ensures that foreign travelers arriving in Shanghai can easily spot the centers immediately after completing immigration procedures.
Airports serve as open windows to the world, and the implementation of the proposal to establish Shanghai as the top choice for global transit passengers not only enhances port services but also contributes to Shanghai’s high-level opening-up.
With these improvements in place, Shanghai is poised to solidify its position as a preferred destination for global transit passengers, offering seamless experiences and efficient services to travelers from around the world.
Source: jfdaily.com
,https://english.shanghai.gov.cn/en-Latest-WhatsNew/20240927/b7caaf1ad1fb4c5d92e1f54f9a7d6abf.html